bento76 Platform Privacy Notice

Account opening on bento76 starts with email verification, government-issued identity documents, and proof of address. We collect this data to confirm your eligibility, process deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer, and keep your account secure. This page describes what we collect when you use bento76, how we protect that data, and what rights you have over it.

We operate live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger, Sic Bo), sportsbook markets (Liga 1, Piala AFF, international tournaments), slot games, and esports betting. All of these services operate under a single account. To deliver this service across our platform and comply with local jurisdiction requirements, we collect personal data. We keep that data protected through industry-standard encryption and access controls.

We do not sell your personal information to third parties. We share data only with payment processors, fraud-detection services, and government authorities when required by law. We store your data for the duration of your account and for 7 years after closure for regulatory and fraud-prevention purposes.

What Data We Collect and How We Use It

Identity and Verification Data

We collect your full name, date of birth, government-issued ID number (national identity card, passport, or driver's license), and proof of address. We use this data to verify your identity, confirm jurisdiction eligibility, and comply with local gaming regulations. We may conduct periodic re-verification to ensure account holders remain eligible. Players from Jakarta, Surabaya, Bandung, Medan, and Semarang complete verification within hours of account opening.

Financial and Transaction Data

We collect your chosen payment method (bank account number, e-wallet username, or QRIS identifier), deposit and withdrawal amounts, transaction dates, and the balance in your account. We use this data to process payments, detect fraud, and generate statements. We do not store full bank account numbers or credit card data; payment processors (e-wallet, mobile banking, local payment, online payment, and e-wallet providers) maintain that information separately. Our servers maintain detailed transaction logs for 12 months and summary records for 7 years.

Gameplay and Betting Data

We record your bets (sport, match, or game), wager amounts, odds, outcomes, and settlement times. We do not record your individual game sessions or personal comments in live chat (unless you dispute a settlement). We use this data to settle wagers, detect collusion or fraud, and comply with audit requirements. Access to this data is restricted to compliance and finance teams; customer-facing staff cannot view individual wager details without authorization from management.

Technical and Activity Data

We record your IP address, device type, browser version, and login times. We use this data to detect account takeover attempts, investigate fraud, and improve platform stability. We retain login logs for 90 days; IP data is retained for 7 years for security investigations. We do not track your activity outside bento76 or cross-reference your gambling data with other websites.

Data Protection, Third Parties, and Your Rights

Third-Party Processors

We share your data with:

• Payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, bank partners) to complete deposits and withdrawals
• Fraud-detection services to identify suspicious account activity and collusion
• Government authorities (tax, gaming, law enforcement) when legally required
• Customer support platforms to store your tickets and communications (retained for 12 months)

We do not provide your data to marketing partners, data brokers, or affiliate networks. We do not cross-sell or cross-share your information with unrelated gaming sites.

We protect your data through encryption, access controls, and regular security audits. We do not sell your information. You retain the right to request, correct, or delete your data at any time.

Your Rights and Data Access

You have the right to request a copy of all personal data we hold about you, to correct inaccurate data, and to request deletion of your account and associated data (subject to legal and regulatory retention requirements). We respond to data requests within 14 days. To submit a request, contact our customer support team via email with your account details.

Cookies and Tracking

We use session cookies to keep you logged in and preference cookies to remember your language and table-limit settings. We do not use tracking pixels or third-party advertising cookies. You can disable cookies in your browser settings, but this may limit your ability to use bento76. We do not place cookies on your device for marketing purposes.

Data Retention and Deletion

We retain your account data for as long as your account is active. After you request account closure, we retain your data for 7 years for regulatory compliance, fraud investigation, and tax purposes. We cannot delete data sooner than this period. After 7 years, we securely delete all personal information. Transaction logs are archived separately and deleted after 12 months unless a dispute or investigation is ongoing.

Security and Server Location

We protect all data through AES-256 encryption in transit and at rest. Our servers may be located outside your jurisdiction; by using bento76, you consent to this cross-border data transfer. We conduct annual security audits and maintain offline backups. In the event of a data breach, we notify affected users within 7 days and report to relevant authorities as required by law.

Contact and Policy Updates

We may update this privacy notice at any time. Changes apply to new accounts immediately; existing accounts are notified via email. The most current version is always available on this page. If you have questions about how we use your data, contact our support team via email or live chat. Players in Jakarta, Surabaya, Bandung, Medan, and Semarang can reach us during business hours. For formal data requests, send an email to our compliance team with your full name and account details.

We at bento76 treat your personal data as a trust. We collect only what is necessary to verify your identity, process payments, settle wagers, and detect fraud. We do not share it for marketing, do not sell it to third parties, and protect it with industry-standard encryption. Your rights over your data are clear: you can request access, correction, or deletion at any time. This privacy notice reflects our actual practice; we do not use hidden data collection or unexpected third-party sharing.